Although it is possible to get by in major Latin American cities without speaking Spanish, just a few phrases go a long way in making friends, inviting service with a smile, and ensuring a rich and rewarding travel experience – you could dance the night away at a salsa club, taste the best local dishes or fi nd a gorgeous beach off the tourist trail.
|Publisher||Lonely Planet Publications Ltd|
|Series||Lonely Planet Phrasebooks|
|Dimensions||163 x 141 x 5 (mm)|
|Item weight||0.052 Kg|
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If your order is a non-stock item, the delivery timescale on that item will show as 3-10 working days on the product details. In these instances, dispatch is usually 3-7 working days with delivery in 5-10 working days. If your item is delayed for any reason, we will update your order to provide an explanation of the delay, although it is not always possible to say how long the delay will be. The item will be kept on order for up to three months and supplied to you when it becomes available. After 3 months, we will cancel the order or the remainder of the order unless you ask us to keep it on back order for longer. Incomplete orders will be held until the remaining items come into stock, unless we anticipate a long delay. At our discretion, incomplete orders may be sent out as partial shipments if we anticipate that an item may take some time coming in to stock.
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The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (formerly the Distance Selling Regulations) provide consumers with the right to a 'cooling-off' period to allow you to change your mind. Under these regulations, you have the right to cancel your order, without explanation, within 14 days of delivery (starting the day after you receive the goods) and to return the goods for a refund within a further 14 days (28 days in total). The Distance Selling Regulations do not apply to businesses nor to individuals who are trading or acting as a trader (buying goods to re-sell for profit) because no-one is the 'Consumer'. This means there is no 'cooling-off' period and the order cannot be cancelled once processed.
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Cancellations - personalised/bespoke items
Where an order is placed for an item which is to be personalised or is bespoke, cancellation is not possible once production has started and these are expressly excluded from The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (formerly the Distance Selling Regulations).
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